The AI-powered platform for customer growth & service

# Sample: if a renewal reminder SMS gets no reply, hand it to the AI Voice Agent
import requests

API = "{API_BASE}/v1"
headers = {"Authorization": "Bearer {API_KEY}"}

# Only for members with an active relationship who have given consent
# 1. Send a renewal reminder to an existing member
requests.post(f"{API}/sms/send", headers=headers, json={
    "customer_id": "{member_id}",
    "consent": True,
    "template": "membership_renewal_reminder",
})

# 2. No reply → the AI Voice Agent follows up (within frequency limits)
requests.post(f"{API}/ai-call/tasks", headers=headers, json={
    "customer_id": "{member_id}",
    "consent": True,
    "agent": "ai_voice_agent",
    "knowledge_base": "renewal_reminder_script",
    "handoff": "advisor_if_customer_wants_to_renew",
})

// Sample: the AI Service Agent answers a customer inquiry
const API = "{API_BASE}/v1";

const res = await fetch(`${API}/ai-agent/chat`, {
  method: "POST",
  headers: { Authorization: "Bearer {API_KEY}" },
  body: JSON.stringify({
    agent: "ai_service_agent",
    knowledge_base: "after_sales_faq",
    message: "{customer_question}",
    handoff: "human_for_complex_issues",
  }),
});

# Sample: send a recall reminder by voice to an authorized customer
curl -X POST "{API_BASE}/v1/voice/notify" \
  -H "Authorization: Bearer {API_KEY}" \
  -H "Content-Type: application/json" \
  -d '{
    "customer_id": "{customer_id}",
    "consent": true,
    "template": "recall_reminder",
    "on_no_answer": "send_sms"
  }'

Sample code for illustration only. Actual endpoints and parameters are defined in the integration documentation.